This contract pertains to short-term holiday letting, exclusive service and is established between the Client (referred to as "you") and Vacayandco, acting as an agent on behalf of property Owners (referred to as "principal"). Vacayandco is not your agent.
The contract initiates upon Vacayandco issuing a booking confirmation via email, coupled with the Client's payment of a deposit or the full amount. The binding terms are with the principal, and you're bound by their conditions, which Vacayandco will provide during booking.
Booking and payment by the Client confirm their party's understanding and acceptance of these terms and conditions.
Disputes with Vacayandco are subject to resolution in the Courts of Thailand
PAYMENT
All bookings require a 50% non-refundable deposit unless stated otherwise. The full Rental Charge invoice is issued upon booking confirmation, with the balance due 10 weeks before your holiday.
Prices are indicative, and Vacayandco reserves the right to adjust for new bookings.
VAT may be included in the invoice. Unpaid amounts lead to cancellation.
For bookings within 10 weeks of arrival, full payment is due on booking.
Bank transfer payments must consider processing time; credit/debit cards may incur a handling charge for commercial cards.
Credit card payments benefit from Consumer Credit Act protection. Vacayandco may provide bank transfer details for the final balance.
CANCELLATION
Any cancellation made by the Client for whatever reason shall be in writing via email. Email must come from the Client’s email address.
If Vacayandco receives a cancellation, then all monies paid are forfeited.
NON-AVAILABILITY
In the unlikely event that the property becomes unavailable following confirmation of the booking or changes are necessary to the booking for reasons outside the control of Vacayandco or the Owner, Vacayandco undertakes to notify the Client as soon as reasonably possible and may offer alternative accommodation of a similar type and standard in a similar location for the holiday week(s) subject to any necessary price adjustments.
If it is not possible to arrange alternative accommodation or if the Client does not wish to accept the alternative accommodation the booking will be cancelled with a refund of accommodation amount paid, less any credit card administration charge and neither Vacayandco nor the property Owner shall have any further obligation or liability for non-availability changes or cancellation as referred to in this condition.
NUMBER OF OCCUPANTS
The Client’s party occupying the property must not include anyone not named in the confirmed booking details. Vacayandco and/or the Owners reserves the right to refuse entry to the property by the Client and all members of the Client’s party if this requirement is not observed.
The minimum age for the party leader is 21.
Vacayandco reserves the right to refuse any party bookings which it reasonably believes may lead to undue disturbance to neighbours.
CARE OF THE PROPERTY
The Client shall take reasonable and proper care of the property and its contents and leave it and them in the same state of repair and condition and in the same clean and tidy condition at the end of the holiday week(s) as at the beginning.
The Client and all members of the Client’s party shall not do or permit anything which may be a nuisance or cause damage or annoyance to any adjoining or neighbouring owner or occupier and in particular shall not make excessive or unreasonable noise in or around the property. Serious or persistent breach of this clause
It shall entitle the Owner, Provider or Vacayadco on behalf of the Owner or Provider to terminate the letting early without compensation.
The Client is liable to reimburse the property Owner or Service Provider (through the Owner’s agent Vacayandco) on demand for all costs incurred in replacement, repair or otherwise where the Client or any member of the Client’s party is in breach of clause or any requirements.
Payment for damage/breakages. We rely on the Client’s honestly to report and pay during occupancy for any damage or breakages caused during the period of occupation. In all cases we reserve the right to charge for damage or breakage whether or not reported or found before departure in accordance with each Owner’s requirements. (Some Owner’s may require a refundable security deposit for damage or breakages and details will be found with the individual Booking documentation).
RIGHT OF ENTRY
The Owner, Provider or the Owner’s representative shall have a right of entry to the property and service provided at all reasonable times for purposes of inspection or to carry out and necessary repairs or maintenance but (except in case of emergency) will endeavour to make a prior arrangement with the Client
LIABILITY
Neither Vacayandco nor the Owner, Service Provider nor their employees, servants and agents shall have any liability to the Client or any member of the Client’s party for any accident, loss, injury, damage, expense or inconvenience which may be suffered, incurred, arise out of or be in any way connected with the letting unless caused by their negligence or breach of contract when such liability shall be limited to the person so negligent or in breach.
Nothing in this contract shall create any rights for third parties under the Contracts
Vacayandco will not be liable for the loss, damage or expense arising from cancellation or change to the booking details as a result of war, riots, civil commotion, strikes or other industrial action, disasters, terrorist activities, acts of God, acts of government or local authorities or of any other event outside the control of Vacayandco.
VERBAL INFORMATION
Vacayandco does not warrant and is not responsible for the accuracy of any verbal information given or statements made by their employees, servants or agents.
DATA PROTECTION & PRIVACY POLICY
Please read our Data Protection & Privacy Policy that is shown on our websites before providing us with any personal information such as name, address and contact details.
PRICING AND WEBSITE ERRORS
In rare circumstances, prices may be input incorrectly into our booking system or websites. In these instances, any contract that is entered into will become null and void. In these unlikely circumstances, we will offer you cancellation with a full refund or the opportunity to pay the correct price.
All information contained on our website is believed correct at the time of publication based on information available. In rare circumstances, information may be input incorrectly into our website, or facilities/ services may change at short notice, without our knowledge. We and the accommodation or service provider reserve the right to correct information in such circumstances before your booking and the amended information will then form part of your booking contract with ourselves.
HOST MANAGED PROCEDURE
Upon the successful completion of payment by guests for confirmed bookings, the host's earnings, minus the applicable Vacayandco commission, will be expeditiously transferred to the designated Host wallet within Vacayandco. Hosts can conveniently withdraw funds from their Vacayandco account, with payments settling in their registered bank account within 10 working days.
Vacayandco's commission structure is transparent and systematic. Hosts are subject to a 10% commission on their selling rate, exclusive of VAT and tax. Additionally, guests will incur a 5% booking fee. Detailed information is regularly updated and accessible in "Become Host" section on the website.
COPYRIGHT NOTICE
All content of this website (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software) is our exclusive property or that of our content suppliers (if applicable) and is, unless specifically stated otherwise, protected by copyright or similar ownership rights.
It is published by us and may not be reproduced other than by downloading and viewing on a single computer and/or printing a single hard copy, for private purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written consent. All rights are reserved.
The trade marks, logos and service marks shown on our website, unless otherwise specified, are our intellectual property. No rights are granted to use any of them without our prior written consent.
WEBSITE CONTENT
Vacayandco is a company registered inThailand, and our operations and services are subject to the governing laws of Thailand, unless explicitly stated otherwise in our Terms and Conditions. We want to emphasize that, in accordance with Thai law, and any other applicable laws, no warranties, promises, or representations, whether express or implied, are provided regarding the accuracy or completeness of the material or information on this website.
Vacayandco disclaim liability for any loss, damage, or other claims arising, directly or indirectly, in connection with the use of this website. Please note that the information presented on this website might contain technical inaccuracies, typographical errors, and could be subject to updates without prior notice. We reserve the right to review, amend, or remove content, information, products, and features without any liability.
In instances where pricing or other information is evidently incorrect, we are not bound by it, and it is your responsibility to verify all details, including the price, of your chosen holiday or travel arrangements by contacting us directly.
This website may include links to external sites. Except where they are our own, these sites are beyond our control and maintenance. We do not endorse or monitor the content of such websites, and we disclaim any responsibility for their material. Users are advised to exercise caution when navigating external links.
Compatibility with browsers or computer configurations cannot be guaranteed, and we make no warranty regarding uninterrupted, timely, or error-free access to our website. Users are responsible for conducting sufficient checks, including virus checks, to meet their specific requirements.
AGREEMENT
Vacayandco reserves the right to change prices, terms and conditions with prior notice. All parties, The Clients (Guests), The Owner,The Owner's Representative, The Provider, agree to the above terms and conditions have been read, understood and have been accepted and do hereby agreed to the application of the above Terms and Conditions to our reservation.
We may and reserve the right to, alter these Conditions at any time. If we do so, all subsequent use of our website will be governed by the newer version. You must check these Conditions regularly.